Best Practices to Send Business SMS & MMS
Text messaging is one of the most direct and personal ways to connect with customers. In fact, open rates for […]
7 Best SMS Apps for Small Businesses in 2025
Small businesses thrive on personal connections. Whether you’re confirming an appointment, announcing a sale, or thanking loyal customers, communication makes
Email vs. Text Messaging: Which Drives Better Results?
In today’s fast-paced digital world, businesses rely heavily on communication tools that keep them connected to their customers. Two of
What Is a Push Notification?
Push notifications have become an essential part of modern digital communication. They deliver quick, relevant information directly to users’ devices.
How to Start an SMS Marketing Campaign: The Complete A–Z Guide
SMS marketing has become one of the most direct, cost-effective, and high-conversion digital marketing tools today. Yet, many brands still
Metrics & KPIs for SMS: What to Track & How to Improve
SMS marketing has become one of the most effective tools for brands. Messages land directly in the customer’s hand, and
International SMS Marketing: What to Know When You Go Global
SMS marketing is one of the fastest and most reliable ways to connect with customers. Text messages cut through digital
Mastering Omni-Channel Marketing with SMS Integration
Marketing no longer happens in silos. Customers interact with brands across multiple touchpoints, from emails and text messages to social
SMS for Crisis Communication & Emergency Alerts
When a crisis strikes, speed and clarity matter more than anything. Whether it’s a severe storm, a healthcare emergency, or
SMS Surveys: The Fastest Way to Collect Customer Feedback
Listening to customers is one of the fastest ways to improve your business. Feedback highlights what works and reveals where
SMS Loyalty Programs: The Secret to Driving Repeat Sales
Customer loyalty is the foundation of long-term business growth. Acquiring new customers costs much more than keeping existing ones. This
Conversational SMS and Chatbots: Automation That Still Feels Human
The way businesses communicate with customers is evolving fast. People no longer want one-way blasts or generic updates. Instead, they